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Please review this document carefully.
Livestock including fish, corals, invertebrates, plants, live food, and frozen fish food cannot be returned.
Williamstown Aquarium is not obliged to accept returns if you change your mind.
With proof of purchase, Wiliamstown Aquarium will replace an item or refund the purchase price where the item suffers from a major defect. If the defect is minor, Williamstown Aquarium will either replace or repair the item. If the defect is caused by product misuse, Williamstown Aquarium is not obliged to replace or repair. Williamstown Aquarium reserves the right to assess the condition of returned goods prior to offering a repair or replacement. Normal wear and tear is not covered by this policy.
Please contact us on 03 9399 8883 if you need to discuss any of this information or to arrange a return.